Responsible Gaming
at tbeej
tbeej is committed to providing a safe, fair, and controlled gaming environment for all players in Bangladesh. We equip every registered member with practical tools to stay in control — because your wellbeing always comes first.
Playing Smart Starts Here
At tbeej, responsible gaming is not an afterthought — it is a core part of how we build and operate Bangladesh's premier English-language online betting platform. Whether you enjoy cricket betting on BPL and T20 World Cup fixtures, spinning the reels on our top slots, or joining live table games in the tbeej Casino, we want every session to be enjoyable, controlled, and within your personal means.
Gambling is a form of entertainment. Like any form of entertainment, it carries a risk of becoming harmful if not approached with awareness and discipline. Most of our players bet for fun within comfortable limits and never experience problems. However, for a small number of people, gambling can develop into a pattern that causes financial stress, relationship difficulties, or emotional distress. tbeej takes this reality seriously.
That is why we have built a comprehensive suite of responsible gaming tools directly into every tbeej player account. These tools are free to use, available around the clock, and designed to give you full control over how — and how much — you play. You do not need to wait until gambling becomes a problem to use them. In fact, we encourage all players to set limits from the moment they register.
This page explains every tool and resource available to you, how to access them via your tbeej account, and where to find confidential support if you feel gambling is negatively affecting your life. All support communications are handled in English and are available 24 hours a day, 7 days a week at [email protected].
Remember: Gambling should never be used as a way to generate income, recover losses, or escape personal problems. Every bet carries risk, and past results never guarantee future outcomes. Always bet only what you can comfortably afford to lose.
tbeej is Strictly a 21+ Platform
All players must be aged 21 years or older to register an account, make a deposit, place a bet, or claim any bonus or promotional offer on tbeej. Age verification is mandatory before your first withdrawal is processed. If you are under 21, please leave tbeej.io immediately.
Parental controls: If you share a device with minors, we strongly recommend enabling parental control software to prevent underage access to tbeej.io and other online gambling platforms. Contact [email protected] for guidance on recommended parental control tools available in Bangladesh.
Your Responsible Gaming Toolkit
Every tbeej account comes with these built-in protection tools. Access them at any time via your account settings or by contacting our support team.
Deposit Limits
Set a maximum deposit amount per day, week, or month in Bangladeshi Taka (৳). Once your chosen limit is reached, further deposits are blocked until the period resets. Lowering a limit takes effect immediately; increasing a limit requires a 72-hour cooling-off period before it activates.
Session Time Limits
Choose a maximum session length — 30 minutes, 1 hour, 2 hours, or a custom duration. When your session time is reached, tbeej will display a clear reminder and can be configured to log you out automatically, helping you avoid unplanned extended play.
Time-Out (Short Break)
Need a short break from tbeej? Activate a time-out period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During a time-out your account is suspended — you cannot log in, deposit, or place bets. The time-out cannot be reversed before it expires.
Self-Exclusion
For a more serious break, self-exclusion closes your tbeej account for a minimum of 6 months, 1 year, 2 years, or indefinitely. During self-exclusion you will not receive any marketing communications and your account access is fully blocked. To request self-exclusion, email [email protected].
Loss Limits
Set a maximum net loss threshold per day, week, or month. When your losses reach the limit you have chosen, betting is suspended for the remainder of that period. This tool is particularly effective for players who want to protect a fixed entertainment budget in BDT.
Activity Statements
Request a full activity statement at any time showing your deposits, withdrawals, bets placed, and net wins or losses over any period. Reviewing your statement regularly is one of the most effective ways to stay informed and in control of your gaming behaviour.
How to Activate Your Limits
Setting responsible gaming limits on tbeej is straightforward. Follow these steps to protect your account and your budget from within your player dashboard.
Log in to Your tbeej Account
Visit tbeej.io and sign in using your registered mobile number and password. All responsible gaming tools are accessible once you are logged in.
Open Account Settings
Navigate to your profile icon in the top-right corner and select "Account Settings" from the dropdown menu to access your personal management dashboard.
Select Responsible Gaming
Click the "Responsible Gaming" tab. Here you will find all available tools: deposit limits, loss limits, session timers, time-out, self-exclusion, and activity statements.
Set Your Preferred Limits
Choose the tool you want to activate, enter your preferred amount or duration in the field provided, and confirm your selection. Limits that reduce protection take effect after a mandatory 72-hour review period.
Contact Support If Needed
If you have difficulty activating any tool, or if you need to request an immediate self-exclusion, email [email protected] with the subject line "Responsible Gaming" and our team will act promptly.
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of income level, age, or experience. Recognising the early warning signs is the first and most important step toward getting help. Ask yourself honestly whether any of the following apply to you.
Spending more money on gambling than you originally planned or can afford
Chasing losses by placing larger or more frequent bets to try to win back what you lost
Lying to family members, friends, or colleagues about how much time or money you spend gambling
Gambling to escape stress, anxiety, boredom, depression, or difficult life circumstances
Feeling irritable, restless, or anxious when you are not able to gamble
Neglecting work, education, family responsibilities, or personal health because of gambling
Borrowing money, selling possessions, or taking loans in order to fund gambling activity
Making repeated unsuccessful attempts to cut down or stop gambling on your own
If you recognise yourself in two or more of the above: Please contact our support team immediately at [email protected] or activate a self-exclusion through your account settings. You do not have to manage this alone — help is available, and reaching out is a sign of strength, not weakness.
Honest Questions Worth Asking
Use these questions as a private, honest check-in. There are no right or wrong answers — only the truth you give yourself. If several of these resonate, consider speaking to someone you trust or contacting our support team.
Do you find yourself thinking about gambling — planning your next session or reliving past wins — when you are not playing?
Have you ever deposited money using bKash, Nagad, or Rocket that was originally set aside for rent, bills, or essential household expenses?
Do you continue playing after a big win with the intent of winning even more, rather than withdrawing and stopping?
Have you ever felt guilt or shame after a gambling session, or hidden account statements from someone close to you?
Do you find yourself needing to bet larger and larger amounts to get the same level of excitement or satisfaction?
Has gambling caused tension, arguments, or serious concern among your family members, friends, or colleagues in Dhaka, Chittagong, or elsewhere?
Honest self-reflection is powerful. If your answers to several of these questions made you uncomfortable, that discomfort is worth acting on. Setting a deposit limit or taking a short time-out today costs nothing and can make a meaningful difference to your relationship with gambling.
Protecting Young People in Bangladesh
tbeej enforces a strict minimum age of 21 years for all account holders. Age verification is a mandatory step in the KYC process and is completed before any withdrawal is approved.
No Under-21 Accounts
Any account found to belong to a player under 21 years of age will be immediately closed, all balances voided, and all associated personal data securely deleted in line with our Privacy Policy.
Mandatory KYC Verification
Before processing your first withdrawal, tbeej requires a valid government-issued photo ID — such as your Bangladesh National Identity Card (NID) or passport — to confirm your identity and date of birth.
Parental Responsibility
Parents and guardians in Bangladesh are encouraged to use device-level parental control tools and to keep login credentials private. If you suspect a minor has accessed tbeej, contact us immediately at [email protected].
Enjoy tbeej on Your Own Terms
Set your limits, stay informed, and explore tbeej with confidence. Browse cricket markets, try our top slots, or visit the live casino — all within the budget and time you choose.